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Author Topic: Thoughts or impressions of the Geek Out V2  (Read 17365 times)

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ultrabike

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Re: Thoughts or impressions of the Geek Out V2
« Reply #90 on: July 15, 2015, 06:25:02 PM »
The body is 3-D printed vs Aluminium (in the old Geek Out). I personally would have preferred aluminum, but I don't mind it. In fact, the device is lighter than before because of that, and perhaps puts less of a strain on the USB connector if not using a USB cable.

I'm still getting a short USB cable since I don't want to break things if I accidentally hit the Geek.

It is relatively easy to take the body apart and put together, but it still takes a little bit of effort. In my case it didn't just fell off.
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tiohn

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Re: Thoughts or impressions of the Geek Out V2
« Reply #91 on: July 15, 2015, 06:39:20 PM »
Quote from: Chartwell85 on July 15, 2015, 06:12:57 PM
Hi Tiohn,

If you open a ticket with our Customer Service department, we'll send you a replacement unit right away.  Very sorry that you're less than pleased with your V2.  Hopefully we can work to make this right.

Thanks, Casey. I've opened a case. Kudos to your support team for so quickly responding to and resolving my first case about the gain indicator LED.

Once I snapped the case back together, it seems less likely to fall apart willy nilly, so maybe it just wasn't seated well out of the box. I assume the mismatched edges between the top and bottom halves of the case are one of the pitfalls of 3D printing.
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Chartwell85

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Re: Thoughts or impressions of the Geek Out V2
« Reply #92 on: July 15, 2015, 08:45:03 PM »
Quote from: tiohn on July 15, 2015, 06:39:20 PM
Thanks, Casey. I've opened a case. Kudos to your support team for so quickly responding to and resolving my first case about the gain indicator LED.

Once I snapped the case back together, it seems less likely to fall apart willy nilly, so maybe it just wasn't seated well out of the box. I assume the mismatched edges between the top and bottom halves of the case are one of the pitfalls of 3D printing.


They're pretty awesome (the CS team) and usually are on top of new tickets at a lightning fast pace.  If you're still not happy with the V2, by all means, send it back and we'll replace it right away. 
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Casey Hartwell
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LH Labs / Light Harmonic

tiohn

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Re: Thoughts or impressions of the Geek Out V2
« Reply #93 on: July 15, 2015, 10:07:55 PM »
Hooray. I sold my GO450 last weekend in anticipation of the V2 arriving this week. RMAing this V2 looks like it will take at least two weeks factoring in shipping both ways, so I'll be without a DAC for that period of time. Wonderful.
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Chartwell85

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Re: Thoughts or impressions of the Geek Out V2
« Reply #94 on: July 15, 2015, 11:19:19 PM »
Quote from: tiohn on July 15, 2015, 10:07:55 PM
Hooray. I sold my GO450 last weekend in anticipation of the V2 arriving this week. RMAing this V2 looks like it will take at least two weeks factoring in shipping both ways, so I'll be without a DAC for that period of time. Wonderful.

Should have a V2 replacement for you by next week. 
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Casey Hartwell
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LH Labs / Light Harmonic

Chartwell85

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Re: Thoughts or impressions of the Geek Out V2
« Reply #95 on: July 16, 2015, 12:22:32 AM »
We just posted an update addressing the chassis issue.  You can see it here: https://www.indiegogo.com/projects/geek-out-v2-the-world-s-most-powerful-compact-amp/x/6993509#/updates
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Casey Hartwell
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LH Labs / Light Harmonic

tiohn

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Re: Thoughts or impressions of the Geek Out V2
« Reply #96 on: August 06, 2015, 05:18:09 PM »
It took three weeks, but I finally received my updated/fixed GOV2. I'm disappointed that the RMA process took so much longer than promised, but so far everything is in good order. Knock on wood, but it's been up to operating temperature for about an hour and a half and the chassis seems secure. The chassis is still very shoddy-looking, but I'll get over that. Now we'll see how it actually sounds...
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uncola

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Re: Thoughts or impressions of the Geek Out V2
« Reply #97 on: August 07, 2015, 04:30:05 AM »
I am super excited to receive my gov2, will be upgrading from go 450.  I already ordered custom balanced cable to use it with my he-560 and also as a dac to my speaker amp.  will be comparing it to my go450 and ksa-5 china clone.  c'mon lh labs, ship iiiiiiit
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jexby

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Re: Thoughts or impressions of the Geek Out V2
« Reply #98 on: August 07, 2015, 07:25:26 PM »
just posted my GOV2+Infinity impressions over in the Boulder CCCP meet thread.
 headbang
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tiohn

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Re: Thoughts or impressions of the Geek Out V2
« Reply #99 on: August 08, 2015, 10:50:44 PM »
I honestly don't think the GOV2 is ready to ship. I finally had a chance to listen to my repaired unit and realized that the low gain LED doesn't work.
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