So I've been talking to some friends in the industry that work at Toyota/Lexus, MB, Kia, Chrysler. It seems independent verification from each supports the case that the proliferation of many of the latest recalls has been a concerted effort by some manufacturers to comp dealers with struggling service centers. It's been increasing foot traffic to stealerships where they can upsell other services while staying ahead of NHTSA and the feds. The recalls seem to have had little impact where it matters to them which is JD Power rankings so they could really care less as long as the business model supports the increase.
Quote from: Anaxilus on May 19, 2014, 06:18:54 PMSo I've been talking to some friends in the industry that work at Toyota/Lexus, MB, Kia, Chrysler. It seems independent verification from each supports the case that the proliferation of many of the latest recalls has been a concerted effort by some manufacturers to comp dealers with struggling service centers. It's been increasing foot traffic to stealerships where they can upsell other services while staying ahead of NHTSA and the feds. The recalls seem to have had little impact where it matters to them which is JD Power rankings so they could really care less as long as the business model supports the increase.Nissan service centers must be in some real trouble then. The Altima is often fighting with the Camry for the top spot, so you'd think with such an important car, they'd want to get it right. Nope. The new '13 redesign has been such an absolute piece of garbage that it's shocking. Faulty airbag sensors and broken seat heaters galore. Much worse than that is some sort of problem with the CVT belt tensioner that causes the car to shake like an old washing machine below 2,000rpm. Good stuff.
Yeah, well all recalls aren't done for that reason. Obviously Nissan didn't forget to weld the Leaf to increase dealer revenues. They've always been the bastard child of the big Jap 3 wrt reliability.
