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My new cables!

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Mrip:
I ordered some Blue Jeans cables on the 7th. The USPS tracking was updated on day 1 but then not again for 8 days. I called USPS and they said somebody would investigate. I received the package today, so 14 days to deliver a small 2-day priority box. The box is flattened, ripped open on 3 sides and it appears to have been soaked in water (water=best case scenario) and then dried out before sending it on. If the box had not been sealed with some tape it would have completely disintegrated. USPS wrapped the remnants in a plastic bag that says sorry for damaging your mail we hope it didn't inconvenience you. It is hilariously damaged. It looks like the box fell off the truck in the rain and then they ran it over. I wish they had included some sort of explanation. Cables appear to have escaped relatively unscathed! If this had been something expensive I would have completely lost it. Note to self - get the insurance from now on.

DaveBSC:
Priority has included $50 insurance FOC for a good year or so. That's an impressive level of sucky delivery, I'll give them that.

shipsupt:
For a long time I was a big supporter of USPS over the "other" carriers. I was getting great service.  I have to say I think those days are over. Lately, it seems everything is late and there are more stories like this.

The "2 day" thing cracks me up. When the last three "2 day priority" packages arrived in about a week I spoke with a USPS representative. They said that 2 days was sort of an estimate and that it can take longer.  Why call it 2-day if it's going to take longer. 

One supplier told me "well, we know it's going to late with USPS, but eventually it will get there".  Yeah... just like those cables; it got there, but in what condition?

Sorry, minor rant... but I'm now deciding if I want to support UPS or FedEx, both of which have their own demons.
 

DaveBSC:
I use USPS Priority at least three or four times a month, and very rarely have an issue. PM is "supposed" to arrive within 3 days, and for me at least 99% of the time the package arrives on time, the same day that was quoted at the time of shipment.

In the very rare instances where a shipment has been damaged, I've never had an issue collecting the insurance. Most of the time, for "typical" packages, UPS 3-day select or FedEX 3 day will cost twice as much as PM. Those two will not deliver to PO boxes, and they'll also tack on surcharges for "out of the way" delivery addresses.

For large, heavy items I tend to use UPS ground, because I think they are better at handling that sort of thing than the post office. For more fragile items, it definitely pays to let them pack it, unless you have a factory box with custom packaging. If all you have is some bubble wrap and a cardboard box, let them do it. If they break it, and you packed it, UPS will fight you on the insurance. If they packed it, they'll pay out without too many questions.

DubiousMike:
Great OP!  Honestly, it seems like deliveries in our area are getting more and more sketchy in recent months.  I actually witnessed our USPS guy throwing a small package from the side of his mail truck into my front bushes a few weeks ago.  WTF!  facepalm  Meanwhile, in the last week or so, amazon has evidently turned to having random dudes in unmarked trucks or vans show up on our doorstep with our last half-dozen or so deliveries. 

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