Stop making excuses for them by implying its my fault, incompetence, or old-fashioned ways with my referring to what I had immediately on hand (the fucking paper manual) rather than bringing up Chrome and doing a Google search on "Geek Out V2 TRRS pin outs", and only because I feel the LHLabs site is big eye-sore and sucks from a functional point of view. Either LH decides to point people online (I would have no problem with that) or provide a paper manual which is consistent with their online user-manual. Especially for something which is supposedly crucial (TRRS balanced) to maximizing sound quality.
Little details count.
I am offering constructive criticism to LH here.
I love the sound quality of a lot of LH gear I've listened to. However, I have not enjoyed other aspects such being being added to an LH spam list when I registered to download a driver, or not knowing what button did what with the GOV1, or what output was which, or what variation of product did what, etc. The list goes on and on. If LH wants to be taken more seriously and take it to the next level, they gotta do things really TIGHT. Hate to do this, but I'll point to Jason / Schiit as an example. Some of the switching options on the Rag are not intuitive, but I was able to find all the information I needed from the manual. Same goes for every other Schiit product with lots of switches, e.g. Mani, Yggy, etc. Schiit runs a very tight ship that will make 99% of their customers happy. 99.9% if they can read.
The fact that the GOV2 has balanced outs is only mentioned in fine print in the specs on the website (
http://marketplace.lhlabs.com/products/geek-out-v2-usb-dac-headphone-amplifier) is a HUGE omission, given what others have had to say about the performance increase with certain headphones like the Senns. I didn't even know this ahead of time, otherwise I would have wired up TRRS adapters BEFORE, not after getting the unit. Had I known about the TRRS before, the positive review I gave the GOV2 might have been an exemplary one from first get go.