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Author Topic: LHLabs new pre-order page is up...  (Read 2530 times)

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kothganesh

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Re: LHLabs new pre-order page is up...
« Reply #10 on: September 04, 2015, 03:11:19 PM »

As a PE investor, largely agree with Jer. Bank funding and/or angel/PE investing can be very onerous. If the track record is scant, then it's even worse. Crowd funding is essentially angel investing on a larger scale and lends itself to the kind of things that LH is doing/trying to do. I am inundated with such requests especially on the tech side these days. Consumer product ideas, if articulated well, have a greater likelihood of successful funding. BUT, there has got to be a finite horizon in terms of complete product design. That's where LH fell short at least on the products thus far. Having said that, I have got 4-5 products from them and they all work very well. Waiting for that (tidal) Wave :))
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jer

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Re: LHLabs new pre-order page is up...
« Reply #11 on: September 04, 2015, 04:41:46 PM »

Thanks, kothganesh.  :)p6

I'm also waiting on a few projects from them to complete (Wave, Vi).

In crowdfunding, as with anything, patience is a virtue. Other more established companies that can & will offer a lot of competing "bang for the buck," but I personally like Larry's attention to (technical and musical) detail and relentless pursuit of audio perfection. I also like that they're willing to try something new. I'm a "buck the trend / fight the system" kind of guy myself. I like doing things differently, so I appreciate that Larry & company are doing things differently.

As a consumer, I feel humbled and honored that they've parted "the veil" and invited us into the (virtual) design room with them. That's a hugely different way of operating than the industry has heretofore known. It's messy and at times frustrating, but man, that's awesome!
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madaboutaudio

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Re: LHLabs new pre-order page is up...
« Reply #12 on: September 04, 2015, 09:21:15 PM »

There's plenty of good ready to be sold audio equipment out there that don't require crowdfunding or preorders. Schiit audio for example, why risk your time and patience on a company who frequently(yes, Schiit also has issues but not as bad) misses their own estimated deadlines. Also they do employ a lot of censorship on their Indiegogo page and forums.

Caveat emptor.
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Anaxilus

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Re: LHLabs new pre-order page is up...
« Reply #13 on: September 04, 2015, 09:59:37 PM »

There's plenty of good ready to be sold audio equipment out there that don't require crowdfunding or preorders. Schiit audio for example, why risk your time and patience on a company who frequently(yes, Schiit also has issues but not as bad) misses their own estimated deadlines. Also they do employ a lot of censorship on their Indiegogo page and forums.

Caveat emptor.

Well, the Fulla is good but it's no Geek Out.If anyone in the audio universe makes a better sounding portable USB DAC/Stick thingy let me know.
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Thad E Ginathom

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Re: LHLabs new pre-order page is up...
« Reply #14 on: September 04, 2015, 10:08:39 PM »

jer, and kothganesh... I can see advantages from the company side: get investment without selling shares!

It continues to be a business model that does not appeal to me, except, perhaps, for getting something made and available that is really really new, and really impossible to fund in any other way. I don't know, but I suspect that this is what got crowdfunding started, with the financing of real innovation.

That an established audio company needs to crowdfund its next models seems pretty strange to me.

None of this means that I might not, one day soon, end up with one of their products! I'm going to hear one this coming weekend. 

But this is a relatively low-cost item. Whereas I have confidence that a company with a model like Schiit is going to be around, and I do not have confidence in the one-crowd-fund-after-another shows. But hey, perhaps they do have capital and are using it for something else.



 
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burnspbesq

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Re: LHLabs new pre-order page is up...
« Reply #15 on: September 04, 2015, 10:11:18 PM »

People often mock that which they do not understand. :)

Bad assumption there, bucko.

Most, if not all of us, understand perfectly well how the crowdfunding business model is supposed to work. We mock LH Labs because they suck at it. The only charitable spin that can be put on it is that they outgrew their infrastructure and waited too long to scale up. There is NO excuse for the kind of poor customer service that they have become notorious for, and even if they objectively get better at it the damage to their reputation is probably irreparable.
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jer

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Re: LHLabs new pre-order page is up...
« Reply #16 on: September 06, 2015, 02:45:26 AM »

jer, and kothganesh... I can see advantages from the company side: get investment without selling shares!

It continues to be a business model that does not appeal to me, except, perhaps, for getting something made and available that is really really new, and really impossible to fund in any other way. I don't know, but I suspect that this is what got crowdfunding started, with the financing of real innovation.

That an established audio company needs to crowdfund its next models seems pretty strange to me.

That's a fair observation (origins of crowdfunding) and an equally fair point of interest (do they need to crowdfund anymore?).

"Established" is a great choice of words. The dictionary defines it as "having been in existence for a long time and therefore recognized and generally accepted." I'm not sure I'd call LHLabs an "established" company quite yet - they're in the process of becoming one, though. When I think of an "established" company, I picture a company that has a long history, a series of well-regarded products released and in the hands of a great number of consumers. I think of a company that, by all appearances, has a solid financial footing with reasonable cash reserves. A company that can pay its basic operational and facilities costs, make infrastructure investments and upkeep, fund future product research & development, and is growing steadily. All this requires not only money in the bank, but a regular influx of revenue from product sales (or investors) that can meet or exceeds the demand placed on the company by all of those things.

In truth, it's hard to accuse any company that is less than 5 years old of truly being "established", barring a few rare exceptions. Light Harmonic (LHLabs parent company) was itself only founded in November of 2010 (it will be a couple of more months before even the parent company hits 5 years!) and it was just two people - Larry and Gavin. They had two products, a ~$26,000+ DAC called Da Vinci (so, not a ton of consumer demand there... but Larry was out to prove a point: high resolution matters) and a $1,000 USB cable called Lightspeed which most people scoffed at (until they heard the difference it could make for themselves).

Almost 2 years later, in August of 2013, they started a Kickstarter campaign for another product, the GEEK (this would become the 'Geek Out'). It set records by exceeding its $28,000 funding goal in just 10.5 hours, with a final tally of $303,061 from 2,146 backers. In 2013 they also founded LH Labs to encompass their new line of crowdfunded and crowd-designed products.

It's worth pointing out that most "startups" aren't profitable for at least 3-5 years, and some take much longer than that. Expenses usually exceed income by a long-shot. If they're well-managed, they *might* break even, but then they're probably losing money on product returns or just lack of good old fashioned sales. By way of example, Amazon.com was founded in July of 1994. Jeff Bezos didn't post his first profitable year until 2003!  One could argue that they were an "established" company even without being profitable, but it wasn't until the very late 90s that people had any degree of faith that truly "established" booksellers like Barnes & Noble and Borders weren't going to eat them for lunch!

Bearing all that in mind, the question you've posed remains: Does LHLabs "need" to crowdfund anymore?

I think they do. They've staked their business model (at least where R&D is concerned) on not only crowdfunding, but crowd-designing. When they're established (and have a steady stream of income from retail sales -- something they are just now starting to be able to develop with a few products like Geek Out and Pulse to offer) I think they can choose to ease-up on the crowdfunding and focus more on the "crowd designing".

To hear Gavin and Larry talk about it, "crowd design" is part of their company's DNA. It's democratizing the development of the next generation of playback devices. It gets them jazzed and fuels their passion for bringing hi-fi to the masses. Even if they do stop the crowd "funding", I'm pretty sure the crowd "designing" is here to stay. Personally, I like that. I like having a seat at the table during the design phase. Others don't care to, preferring to leave such decisions to the engineers and designers, and I respect that.

 ahoy

Quote (selected)
None of this means that I might not, one day soon, end up with one of their products! I'm going to hear one this coming weekend.  But this is a relatively low-cost item.
I hope you enjoy it, Thad! I have friends who rave about their LHLabs gear, and I have friends who don't care for it, mostly because they aren't a fan of the SABRE chips that Larry is basing his current crop of products around. To each their own!  headbang

Quote (selected)
Whereas I have confidence that a company with a model like Schiit is going to be around, and I do not have confidence in the one-crowd-fund-after-another shows. But hey, perhaps they do have capital and are using it for something else.

That's a fair concern and when it comes to company futures, nothing is ever guaranteed. I like Schiit's model, too (to some extent -- being a direct-to-consumer brand, they don't support independent dealers like me, but I respect what they're reaching for and I love celebrating others' success!). I love that they use local labor and make things as simple as possible while maintaining a dash of good design aesthetic (but not so much as to drive the price up).

And they certainly have a sense of humor.
 :)p13


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-jer

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Re: LHLabs new pre-order page is up...
« Reply #17 on: September 06, 2015, 02:59:51 AM »

Have you always been this long winded and obnoxious, or did you save it up for when you joined Chang? Seriously, go fuck yourself. What kind of person joins a forum and, before getting the lay of the land, posts smarmy bullshit like this: "People often mock that which they do not understand."

You've literally come in here and trivialized legitimate concerns people have. I am quite close to the guys at LH, but to act like people's frustrations are trivial is incredibly small minded of you. Jesus, get over yourself.
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Judeus

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Re: LHLabs new pre-order page is up...
« Reply #18 on: September 06, 2015, 03:46:45 AM »

Hi Gavin :)

That's a fair observation (origins of crowdfunding) and an equally fair point of interest (do they need to crowdfund anymore?).

"Established" is a great choice of words. The dictionary defines it as "having been in existence for a long time and therefore recognized and generally accepted." I'm not sure I'd call LHLabs an "established" company quite yet - they're in the process of becoming one, though. When I think of an "established" company, I picture a company that has a long history, a series of well-regarded products released and in the hands of a great number of consumers. I think of a company that, by all appearances, has a solid financial footing with reasonable cash reserves. A company that can pay its basic operational and facilities costs, make infrastructure investments and upkeep, fund future product research & development, and is growing steadily. All this requires not only money in the bank, but a regular influx of revenue from product sales (or investors) that can meet or exceeds the demand placed on the company by all of those things.

In truth, it's hard to accuse any company that is less than 5 years old of truly being "established", barring a few rare exceptions. Light Harmonic (LHLabs parent company) was itself only founded in November of 2010 (it will be a couple of more months before even the parent company hits 5 years!) and it was just two people - Larry and Gavin. They had two products, a ~$26,000+ DAC called Da Vinci (so, not a ton of consumer demand there... but Larry was out to prove a point: high resolution matters) and a $1,000 USB cable called Lightspeed which most people scoffed at (until they heard the difference it could make for themselves).

Almost 2 years later, in August of 2013, they started a Kickstarter campaign for another product, the GEEK (this would become the 'Geek Out'). It set records by exceeding its $28,000 funding goal in just 10.5 hours, with a final tally of $303,061 from 2,146 backers. In 2013 they also founded LH Labs to encompass their new line of crowdfunded and crowd-designed products.

It's worth pointing out that most "startups" aren't profitable for at least 3-5 years, and some take much longer than that. Expenses usually exceed income by a long-shot. If they're well-managed, they *might* break even, but then they're probably losing money on product returns or just lack of good old fashioned sales. By way of example, Amazon.com was founded in July of 1994. Jeff Bezos didn't post his first profitable year until 2003!  One could argue that they were an "established" company even without being profitable, but it wasn't until the very late 90s that people had any degree of faith that truly "established" booksellers like Barnes & Noble and Borders weren't going to eat them for lunch!

Bearing all that in mind, the question you've posed remains: Does LHLabs "need" to crowdfund anymore?

I think they do. They've staked their business model (at least where R&D is concerned) on not only crowdfunding, but crowd-designing. When they're established (and have a steady stream of income from retail sales -- something they are just now starting to be able to develop with a few products like Geek Out and Pulse to offer) I think they can choose to ease-up on the crowdfunding and focus more on the "crowd designing".

To hear Gavin and Larry talk about it, "crowd design" is part of their company's DNA. It's democratizing the development of the next generation of playback devices. It gets them jazzed and fuels their passion for bringing hi-fi to the masses. Even if they do stop the crowd "funding", I'm pretty sure the crowd "designing" is here to stay. Personally, I like that. I like having a seat at the table during the design phase. Others don't care to, preferring to leave such decisions to the engineers and designers, and I respect that.

 ahoy
I hope you enjoy it, Thad! I have friends who rave about their LHLabs gear, and I have friends who don't care for it, mostly because they aren't a fan of the SABRE chips that Larry is basing his current crop of products around. To each their own!  headbang

That's a fair concern and when it comes to company futures, nothing is ever guaranteed. I like Schiit's model, too (to some extent -- being a direct-to-consumer brand, they don't support independent dealers like me, but I respect what they're reaching for and I love celebrating others' success!). I love that they use local labor and make things as simple as possible while maintaining a dash of good design aesthetic (but not so much as to drive the price up).

And they certainly have a sense of humor.
 :)p13



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jer

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Re: LHLabs new pre-order page is up...
« Reply #19 on: September 06, 2015, 03:50:20 AM »

You've literally come in here and trivialized legitimate concerns people have ... I am quite close to the guys at LH, but to act like people's frustrations are trivial is incredibly small minded of you.

If that's the way I've come across, I'm certainly very sorry.  :-[ :(

If my earlier tongue-in-cheek comment about people mocking that which is misunderstood was out of place or in any way disrespectful, I humbly apologize. That wasn't my intent. I was kidding around (hence the smily...) and thought that offering another perspective on why businesses choose to crowdfund would be helpful (I seldom see that side of it discussed).

Yes, I am new around here. From what I had read (and yes, I did read quite a few threads before posting) it seemed there was a light-hearted and often snarky attitude in the wind. Generally, I like that, as long as people keep it civil. I was just trying to fit into the flow and keep things fun.

Apparently, I played my hand wrong and ruffled some feathers, so I say this with all sincerity: I meant no dishonor nor disrespect towards anyone here or towards Chang.

As for the concerns people raised or alluded to -- I fully acknowledge that LHLabs has had serious customer service issues since its inception. I also know they're working hard to fix it and have a team focused full-time on it. Since you know them, you also know this is true; however, I'm afraid that apart from encouraging (and sometimes helping) people to get resolution for their issues directly from LH Labs, there is little else I can do about someone else's customer service complaints.

When I see an actual need expressed (and not just generalized grousing), I always do whatever I can to help.

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^ yeah, the blue guy is me.
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