To end my Saga: on 02/04/2015, I received a refund of $79 for my purchase price. Hifiman never refunded my buying & return shipping costs. At this point, I am getting sick and tired of this company. Even though the Customer Service team wrote to me on 1/29 :"Thanks for your suggestion. We will advise our high-level management staff for your proposal. Welcome your next patronage for a second time and we can provide you with preferential services."
I emailed to the customer service department of Hifiman and offering my disappointment. The Hifiman company 's CS team offered to 'give me a Fiio amplifier for my compensation'. Like I mentioned in the beginning, I felt sick dealing with this Hifiman company, and just accepted their offering and be done with it.
Adding to the insult, do you know what they sent me? I received the package from them today.
To my horror, I opened it and found a box of this. They decided to "compensate" me and my experience dealing with this company, and my financial loss of more than $25 in USD in all shipping, with this horrible piece of crap.
I advice, every pyrates, to stay away from dealing with Hifiman directly. This company's support function is poorly managed, and gives no respect to its customers.
