Yes, I noticed that too. But I'd rather let people have their say and let things naturally calm down. Unnecessarily locking down or deleting posts isn't the answer. We've had huge arguments about really stupid stuff like hamburgers before, and everyone was still friends afterwards. I hope this is still the case.

Yes, if I unnecessarily inflamed this thread, my apologies. I'd much rather end up friends, even if we don't agree (ask Anax what he thinks about my taste in cars, for example).

However, one of the reasons I do take time to respond to threads like this is that, well, you don't know how much pain and suffering it is, for how many years, when someone reads the various facts/assumptions about our gear after a quick Google search and makes a snap judgement about it. It affects support, sales, and service for years to come.

We try very hard to be impartial in our product descriptions, declarations, etc...and we try very, very hard to deliver a quality product that will last. If we didn't, we'd be sunk. If we didn't, the warning signs would already be there--higher than average return rate, swelling service hours, multiple people dedicated to service, etc. But they aren't.

And yeah, sure, we've screwed up, but now that we (usually) don't talk about products before they launch, any last-minute glitches can be addressed before launch, with no time pressure to meet an artificial deadline.

And now, back to working on some new stuff...

LOL, you kidding? If it were AGD or HFM, we would still have suggested to him to cancel his order and buy something else. Probably even passionately more so.

ask Anax what he thinks about my taste in cars, for example